Customer Support

If you cannot find the help you need on our website, please do not hesitate to call or email us directly. If you would like to learn more about our process or if you are looking for our FAQ pages, please follow the links below.

Refinance Process

We know that the vehicle refinance process can be a little confusing, which is why we've outlined the process to make it easier to understand. View our Vehicle Refinance page to learn more.

Frequently Asked Questions

The answers to our customers' most common questions can be found by perusing our FAQ sections:

Still have questions? Feel free to contact us by phone or email.

Phone: 866-728-3436 or 512-302-6400

Fax: 1-888-568-5537

Customer Service: service@rategenius.com

Affiliates: affiliates@rategenius.com

Address:

RateGenius, Inc.
9300 United Drive, Ste 180
Austin, Texas 78758